A former co-worker of mine, who know lives in Australia told me about this recent “Customer Service” story that happened to her: (emphasis are mine) “OK so I tried to order from a USA food site, and shipping was $400.00 so I sent a complaint, here was the response: Dear XXX, Thank you for your…
Interesting article HERE on how ecycler.com decided to skip the traditional cold calling sales strategy and turned to social media to reach out to potential customers.
There is a free Networking Workshop, sponsored by BNI at the Bergen Community College Tuesday evening, May 24thfrom 7-9 p.m. The workshop is for busy professionals who want to generate more business referrals by improving their networking skills. There will be a panel of business networking experts who will share tips and techniques for successful networking….
I’m pleased to announce that Kevin Haughwout of the freedmarketer has agreed to do some blogging and posting for us and our clients! Most of Kevin’s work will be seen around the interwebs and maybe I can convince him to write a post or 2 here as well. Please give a big welcome to Kevin and…
So, a while ago, I wrote about the excellent Customer Service that former NY Met Art Shamsky provided when a signed picture I ordered came with a minor issue. So, now it’s time for really bad Customer Service. About two months ago, I deposited some funds into a bank who’s name I won’t mention (but…
So, since I’ve been doing a bit more speaking and networking recently (see the last post) I’ve been talking about what Social Media IS (and what it ISN’T) Social Media IS a fundamental shift in the ways companies communicate to their ‘public’ and vice versa. Social Media IS a cheaper/faster/(better?) way to communicate and exchange…
This morning (very early this morning!) I left for a networking meeting as a substitute for a regular member. I’ll do these occasionally in addition to the group that I am a member of. So, after a nice breakfast, many cups of coffee and an hour or two of networking, I leave with a stack…
Check out this story from Baristanet.com. This is just a snippet that I edited;  you’ll have to click on to read the rest of the story: Last Friday night… an alert came over from Breaking News Network, which caught my attention: *Smoke Condition*| Newark Liberty International Airport (EWR), 10 Toler Pl| smoke condition in the control…
Here’s what I mean: when I first started consulting I had two computers – I had a desktop to do the majority of my computing work and I a (less powerful) laptop for my presentations and for when I wanted or needed to work remotely. When Apple came out with the iPad and now the…
Oy – well, I promised it, so here it is. Try not to laugh too much. ipad2 unboxing