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Nice SocMed Article
ByAdamNice article on Gary Vaynerchuk on Inc’s website. Click HERE for the story
Yes, Your Competition is Reading Your Tweets…
ByAdamBrilliant example of what you should expect when, as a company, you use Twitter. Yes, Twitter is fun. Yes, Twitter can be fantastic to you as a business owner/operator. But let’s all just take a moment and be aware when you want to create a buzz on Twitter. Today’s lession comes from the Pittsburgh Penguins,…
Social Media is… (and isn’t)
ByAdamSo, since I’ve been doing a bit more speaking and networking recently (see the last post) I’ve been talking about what Social Media IS (and what it ISN’T) Social Media IS a fundamental shift in the ways companies communicate to their ‘public’ and vice versa. Social Media IS a cheaper/faster/(better?) way to communicate and exchange…
Next Speaking Gig – 7/31 – West Orange
ByAdamCONFIRMED! I will be speaking at the JBN BizExpo and Networking event on July 31 in West Orange. For more details and to RSVP, please CLICK HERE
Microsoft Whoops
ByAdamLooks like Microsoft tried to make a buck off the death of Amy Winehouse: http://www.huffingtonpost.com/2011/07/26/microsoft-amy-winehouse-death-tweet_n_909588.html
Good Customer Service is all about Exceeding Properly Set Expectations
ByAdamA new study (Read it by clicking HERE) says 42 Percent of Consumers Complaining in Social Media Expect 60 Minute Response Time. So, have the expectations been set properly?