customer service

  • Can you believe this?

    ByAdam

    A former co-worker of mine, who know lives in Australia told me about this recent “Customer Service” story that happened to her: (emphasis are mine) “OK so I tried to order from a USA food site, and shipping was $400.00 so I sent a complaint, here was the response: Dear XXX, Thank you for your…

  • Great Customer Service Story

    ByAdam

    I’d much rather write about good customer service than bad, but unfortunatly I don’t get the chance as often as I’d like. However, I wrote on my personal site (www.adamswolf.com) about how Art Shamsky, former NY Met and his assistant went above and beyond to solve an issue I had with some merchandise I purchased….