Another Terrible Customer Service Story – And How a Company is Trying To Make It Right.

You’ve got to read this one…

http://venturebeat.com/2011/12/27/ocean-marketing-how-to-self-destruct-your-company-with-just-a-few-measly-emails/

And the damage control:

http://venturebeat.com/2011/12/29/ocean-marketing-press-release/

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